We accept returns for exchange or refund 7 calendar
days after delivery of the product. At our sole discretion after 7 calendar
days, we will offer an exchange or store credit only. Items must be in
"new, unaltered and unused condition". Definition of new, unaltered
and unused condition is:
-without showing signs
of wear or damage in any way
-within 7 calendar days
of the delivery date (after 7 days no returns are allowed)
-must not be a special
order or a custom order
-unless noted that it
cannot be returned or has a different return policy time period
other than that 7 days noted in that item's particular item
description.
If an item is received damaged or is incorrectly shipped by
us please contact Customer Support immediately. Items that are defective and
shipped from us or items that you did not order but received from us will
qualify for store credit or a cash refund.
Refunds are contingent upon inspection of item(s) once we
receive it.
There is a 15% restocking fee for returned items that are
not being exchanged and are not damaged. Again you MUST contact us within 7
days if you intend to return ANY item back to our store. Items returned to us
AFTER 7 days and WITHOUT contacting us will NOT be refunded.
Customer is responsible for all shipping costs if seller is
not at fault.
